Looking Ahead: The Next Chapter for Sense

By Mike Phillips, CEO and Co-founder of Sense

To everyone who installed a Sense monitor, explored their energy data, and made a few smart changes—thank you. You helped build what Sense is today, and you’re helping shape where we’re going next.

Today, we’re sharing an important update and a look at what’s ahead. We’ll stop selling the Sense Monitor by December 31, 2025. But, don’t worry – we are continuing to support and improve the Sense app and will continue to support existing Sense monitors.

In fact, the Sense app is now going to be available to a much larger set of customers.  We are now embedding Sense directly into the next generation of smart meters and rolling out through utility partners across the country, and soon, around the world. These meters are expected to reach tens of millions of homes in the next few years.

This approach means no extra hardware, no installs, and more people getting energy insights that make a difference.

It wasn’t an easy decision to stop selling the hardware version of Sense. The Sense monitor is how many of you first discovered the power of real-time energy insights. It proved that better awareness could lead to better choices and real savings. But to make an even bigger impact, we are expanding to this much more scalable model.

Our mission has always been to make energy efficiency simple, actionable, and accessible to everyone.

A Change that opens doors

This focus on delivering the Sense experience through smart meters has a number of benefits.

More access to energy data for more people
Until now, using Sense meant buying a monitor and setting it up. But not every household has the means or interest to do that. With Sense built into smart meters, we’re breaking down those barriers.

Better tools for grid reliability
The grid is under pressure. With Sense in the meter, utilities can see energy trends in real time, helping them better manage demand, avoid outages, and plan smarter infrastructure upgrades.

Faster progress toward decarbonization
Clean energy is crucial, but using it wisely is just as important. Sense can help shift usage away from peak times, spot waste, and reduce unnecessary demand. These small choices, made at scale, can significantly lower carbon emissions across entire communities.

If you own a Sense Monitor, you’re still at the center of the experience.

This update is about expanding access, but it doesn’t change our commitment to you.

No matter how you connect to Sense, monitor or smart meter, the app stays at the heart of the experience.

We’re building new features to help you use energy more efficiently, manage costs, and understand the impact of your choices. Every update is designed to help you do more with the energy you already use.

If you have a Sense monitor, you’ll continue to get:

• App and firmware updates
• Ongoing device detection improvements
• Energy data access
• Security patches
• Dedicated customer support

Thank you for being part of the journey.

To our customers, partners, and supporters – you’ve helped Sense grow from an idea into a meaningful contributor to solving our world’s energy challenges. This next chapter is all about reaching more people, faster, and creating a more resilient and reliable grid for all of us.

We’re grateful for your support, and we’re excited to keep building what’s next, together.