In 2022, the New York State Energy and Research Development Authority (NYSERDA) contracted with Sense as part of a competitive solicitation to understand the best practices and benefits of virtual energy assessments. The pilot, which ran through 2024, was designed to help understand how a standardized remote energy audit could both engage consumers and scale the delivery of energy audits. The goal was to enable NYSERDA to scale their traditional in-home program to tens of thousands more residents in an effort to meet New York’s ambitious decarbonization goals. Leveraging Sense’s high-resolution data, we created a remote assessment for 250 New York residential customers, delivering a comprehensive snap shot of their home’s performance – including detailed device information and benchmarks – and recommendations to lower their energy consumption and improve their homes. Consumers embraced the reports, finding new insights about their home’s performance as well as energy savings.